Virtual Urgent Care
Convenient Telehealth for Selected Needs
A virtual visit can help when you need medical guidance but may not require an immediate in-person examination. TGH Virtual Health can help assess your concern and direct you to in-person urgent care or emergency services when appropriate.
When Virtual Care May Help
Telehealth is best suited to concerns that can be discussed and assessed remotely. Some symptoms require hands-on examination, testing, imaging, or emergency treatment instead.
Know When You Need the Clinic
If your concern may require an X-ray, lab test, procedure, or physical examination, the virtual provider can help direct you to an appropriate in-person location. Life-threatening symptoms require emergency care.
The Convenience of Care at Home
Virtual appointments can reduce travel and help you decide what type of care makes sense.
A Good Fit for Selected Non-Emergency Concerns
Virtual care works best when the provider can safely evaluate your needs remotely.
Convenient Scheduling
Schedule a virtual appointment when travel or an in-person visit is not immediately necessary.
Health Information Review
Have relevant medications, allergies, symptoms, and medical history available for the visit.
Privacy at Home
Choose a quiet, private space with a reliable internet connection for the appointment.
Clear Next Steps
Leave the visit knowing whether to monitor symptoms, follow up, visit a clinic, or seek emergency care.
Prepare for a Better Virtual Visit
Stable Connection
Use a dependable internet connection and a device with a working camera and microphone.
Medication List
Keep current medications, allergies, and relevant medical records nearby for reference.
Symptom Notes
Write down when symptoms started, what makes them better or worse, and any changes over time.
Emergency Awareness
Call 911 or go to an emergency department for chest pain, severe breathing difficulty, seizures, or other life-threatening symptoms.
How a Virtual Visit Works
Choose Virtual Care
Confirm that your concern is non-emergency and suitable for a remote conversation rather than testing or hands-on treatment.
Prepare Your Information
Gather your medication list, allergies, symptom timeline, identification, and any relevant records.
Meet Online
Connect at the scheduled time from a private location with a reliable device and internet connection.
Follow the Recommendation
Use the care guidance provided, including any prescription, follow-up, in-person visit, or emergency direction.
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