Zura Bay is a good place to live, but there are some issues that need to be addressed. The management team is friendly and helpful, but they can be slow to respond to maintenance requests. The apartments are clean and well-maintained, but some of the appliances and fixtures are old and in need of replacement. The location is convenient, with plenty of amenities and services nearby. However, some of the units can be noisy due to the proximity to the highway and the fact that some of the neighbors can be loud.The maintenance team is generally reliable, but they can be slow to respond to emergencies. They are friendly and helpful, but they can be a bit pushy at times. The office staff is friendly and welcoming, but they can be a bit disorganized and slow to respond to inquiries.One of the biggest issues with Zura Bay is the infestation of cockroaches in some of the units. This is a major problem that needs to be addressed by the management team. They have sprayed and treated the units, but the problem persists.Overall, Zura Bay is a decent place to live, but it has its flaws. With some improvements in maintenance and pest control, it could be a great place to call home. However, until then, it's a good idea to be cautious and do your research before making a decision.Some of the amenities that Zura Bay offers include a swimming pool, a fitness center, and a dog park. The complex is pet-friendly, which is a major plus for many residents. The units are spacious and well-appointed, with plenty of storage space and modern appliances.Despite the issues mentioned above, Zura Bay is a good choice for those who are looking for a convenient and affordable place to live. It's a good option for students, young professionals, and families who are looking for a comfortable and secure place to call home. However, it's not the best choice for those who are looking for a high-end or luxury living experience.One issue that needs to be highlighted is the problems with the office management and customer service. There have been reports of rude and unhelpful staff, as well as long wait times for maintenance requests. This can be frustrating for residents, especially when they are trying to resolve an issue or get help with a problem.In summary, Zura Bay is a good place to live, but it has its flaws. With some improvements in maintenance and pest control, it could be a great place to call home. However, until then, it's a good idea to be cautious and do your research before making a decision.