Tampa Bay
ZULAYNE VERA HERNANDEZ
9.84
9.84
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This medical practice has received mostly positive reviews, with one reviewer praising the caring and attentive staff, particularly Dr. Vera and her team. They seem to value patient comfort and take the time to listen. However, there are concerns about the office's onboarding process, which some found to be lengthy and outdated. One reviewer had a particularly negative experience with the staff, feeling they were unfriendly and unhelpful. It's also worth noting that the office has had a change in staff members, which may contribute to inconsistent experiences. The wheelchair-accessible facilities are a positive aspect, making it easier for patients with mobility issues to access the services. Despite some issues, the overall quality of care seems to be good, but the office could improve its efficiency and patient communication. One major issue is the lack of transparency and communication, as seen in the responses to patient concerns, which can lead to misunderstandings and mistrust.
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