Tampa Bay
ZIPS Cleaners
6.18
6.18
Overview
From marketing and training to operations and sales, ZIPS Cleaners' Home Office Team is ready to support franchisees every step of the journey.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Identifies as women-owned
Identifies as women-owned
Photos & videos
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Quality
Innovativeness
Pricing
Overall
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The business is located at Building 2206, S Dale Mabry Hwy Highway in Tampa City. It's a versatile location offering a range of services, including tailor, laundry, clothing studio, home and daily service, cleaning service, dry cleaner, laundry service, and clothing alteration service. The business caters to various customers, including those from diverse backgrounds, as evident from the presence of LGBTQ+ friendly and wheelchair accessible features.
Reviews of the business are mixed, with some customers expressing satisfaction with the quality of service and quick turnaround time. One customer praised the business for its excellent service and reasonable pricing. Another customer appreciated the business's ability to accommodate their tight schedule, picking up their order within 4.5 hours of drop-off.
However, some customers have raised concerns about the quality of service. One customer reported that their shirts were not cleaned properly, with stains still visible after the cleaning process. Another customer had a similar experience, with their clothes coming back with wrinkles and creases.
Pricing is a strong point for the business, with several customers praising the affordable prices. One customer mentioned that the prices are the best they've found in the area.
The business has implemented innovative features, such as NFC mobile payments and text notifications, making it a convenient option for customers. The staff is also friendly and helpful, with several customers mentioning their positive interactions with the employees.
One customer raised an issue about the business's inability to remove stains from their clothes, while another customer was unhappy with the business's response to their concerns about their dry cleaning.
The business has a good overall rating, with an average of 4.0 stars based on customer reviews. However, there is room for improvement in terms of quality of service and responsiveness to customer concerns. Overall, the business provides a range of services at affordable prices, making it a convenient option for customers in the area.
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Hours
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