Tampa Bay
Zephyr Haven Health & Rehab
28.10
28.10
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The facility is located in Zephyrhills City, and it offers a range of services including medical care, rehabilitation, and nursing home services. Despite its good intentions, the staff at this facility has been known to be uncooperative and unprofessional. Some patients have reported being mistreated and ignored by staff members, which is unacceptable. The facility's kitchen staff has also been known to disregard patients' requests for food, which is not only frustrating but also a health concern. On the other hand, some staff members have been described as loving, caring, and attentive, which is a positive aspect of the facility. Overall, this facility has a lot of room for improvement, and it's essential for the management to address these issues to provide better care to their patients.The smell of feces lingers in the air, and patients often get diaper rashes due to inadequate care. Staff members seem to be overwhelmed, and it's not uncommon to see patients being pushed and neglected in the hallway. This kind of behavior is unacceptable and should be addressed immediately.The facility has a few positives, including a dedicated and caring staff in certain areas. Some staff members have been praised for their passion and loving care, which is a significant advantage. However, these positives are overshadowed by the numerous issues and complaints reported by patients and their families.The management of this facility needs to take a closer look at their staff's behavior and make some significant changes to improve the overall care and well-being of their patients. Until then, this facility remains a place where patients are often neglected and mistreated.
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