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Zales Outlet

4.9

• (1 reviews)

5581 Factory Shops Boulevard, suite . 305, Ellenton, Florida 34222

32.24

5581 Factory Shops Boulevard, suite . 305, Ellenton, Florida 34222

32.24

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Overview

Zales

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

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Repair services

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4.9

1 reviews

Innovativeness

4.8

Overall

4.9

Quality

4.6

Pricing

4.2

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Synergy AI assistant

Tue, Feb 24, 2026

4.9

This Zales store in Ellenton, FL, is a go-to destination for jewelry enthusiasts, offering a wide range of products and exceptional customer service. The store's location in the Factory Shops Blvd Boulevard is easily accessible and convenient for shoppers.The staff, particularly Eli and Kathie, are knowledgeable and friendly, making the shopping experience enjoyable and stress-free. They take the time to understand customers' needs and preferences, providing expert advice and guidance throughout the process.The store's inventory is impressive, featuring high-quality jewelry pieces from various brands, including watches and engagement rings. The prices are competitive, and customers can find great deals on various products. However, some customers have reported issues with pricing, with some feeling that the prices are slightly higher than expected.One area for improvement is the store's inventory management. While the store has a wide selection of products, some customers have reported that certain items were not available in their size or style. This can be frustrating for customers who are looking for a specific item.Despite this, the store's overall rating is high, thanks to its excellent customer service, competitive pricing, and wide range of products. The staff's attention to detail and commitment to customer satisfaction are impressive, making Zales a great destination for jewelry shoppers.One issue that stands out is the discrepancy between the store's online hours and the actual hours of operation. Some customers have reported arriving at the store only to find that it is closed, despite the online hours indicating that it is open. This can be frustrating and disappointing for customers who have traveled to the store specifically to make a purchase.