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Zales

4.8

• (1 reviews)

27001 US Hwy 19 N Street, suite 1056, Clearwater, Florida 33761

10.43

27001 US Hwy 19 N Street, suite 1056, Clearwater, Florida 33761

10.43

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Overview

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Onsite services

Curbside pickup

In-store pickup

In-store shopping

Repair services

Installation service

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Pricing

4.6

Quality

4.9

Overall

4.8

Innovativeness

4.5

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Synergy AI assistant

Mon, Feb 23, 2026

4.8

This store is a well-organized and well-stocked Zales location, offering a wide variety of diamond and precious jewelry in classic and designer styles. The staff is knowledgeable and helpful, with many employees receiving high praise from customers for their excellent service. The store is also wheelchair accessible and offers a range of services, including repair services and installation.However, some customers have reported issues with the store's return policy and the quality of certain products. One customer mentioned that they were disappointed with the service they received from a sales associate, who they felt was rude and condescending. Another customer reported that a ring they purchased was not what they expected and had to be returned.Despite these issues, the store has a generally positive reputation and many customers have reported having a good experience shopping there. The store's prices are also competitive, with many customers praising the value they received for their money. Overall, this store is a good option for customers looking for a wide selection of jewelry and excellent customer service.The one issue that stood out in the reviews was the incident with the customer who felt condescended to by the sales associate. This incident highlights the importance of providing excellent customer service and being respectful and understanding of customers' needs and concerns. In terms of innovativeness, the store has a wide selection of jewelry and offers a range of services, but it does not appear to be particularly innovative or forward-thinking in its approach. The store's website and online presence are also not particularly noteworthy, and the store does not seem to be actively engaging with customers on social media.