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Zales

4.8

• (1 reviews)

9409 US-19 Highway, Port Richey, Florida 34668

22.23

9409 US-19 Highway, Port Richey, Florida 34668

22.23

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Overview

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Repair services

Installation service

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Reviews

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4.8

1 reviews

Innovativeness

4.5

Quality

4.7

Pricing

5.0

Overall

4.8

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Synergy AI assistant

Tue, Feb 24, 2026

4.8

This location has a solid reputation among customers. The quality of the products and services offered is generally high, but there might be some inconsistency in the quality of the items. The prices are competitive, which is a major plus. The store's ability to innovate and adapt to changing market trends is also commendable. However, there is one major issue that needs to be addressed: the store has had some problems with repairs, including replacing an opal with a white stone, and then having the new opal fall out again. This has led to frustration among some customers, and the store needs to take steps to improve its repair services to prevent such incidents in the future. The staff, however, is generally friendly and helpful, with some exceptional representatives like Destiny, Aiden, and Tyler who have gone above and beyond to provide excellent customer service. Overall, this location is a good choice for those looking for a wide variety of diamond and precious jewelry, but the store needs to focus on improving its repair services to live up to its reputation.