This medical office is known for its professional and caring staff. Dr. Zachary, a urologist, has a great bedside manner and takes the time to explain everything thoroughly. His staff is friendly and welcoming, making patients feel at ease. Many patients have reported positive experiences, praising Dr. Zachary's common sense approach to solving problems and leaving surgery as a last resort. Some patients have even reported feeling like family members, with Dr. Zachary's caring and compassionate attitude. However, one patient did have a negative experience, citing that they felt like just another piece of cattle being cycled through the system. They felt that their needs were not met, and the solution presented was overly aggressive and costly. Despite this one negative review, the majority of patients have had positive experiences with Dr. Zachary and his staff. The office is well-organized and seems to run smoothly, with many patients commenting on the professionalism and courtesy of the staff. However, it's worth noting that one patient did have a serious issue with the quality of care they received, and it's unclear if this was an isolated incident or a more widespread problem.