Yates & Hagan

4.1

• (1 reviews)

1452 Town Center Dr E Street, Lakeland, Florida 33803

35.77

1452 Town Center Dr E Street, Lakeland, Florida 33803

35.77

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Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Small business

Quick visit

Curbside pickup

On-site parking

In-store shopping

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This store is a great place to find unique gifts and items. The variety of products is impressive, with a wide range of jewelry, clothing, and accessories. The store is well-maintained and clean, making it a pleasant place to shop. The staff is generally friendly and helpful, with some employees going above and beyond to assist customers.However, there have been some issues with customer service in the past. Some customers have reported being treated rudely by sales associates, which is disappointing considering the store's reputation for excellent customer service. Additionally, the store's return policy can be strict, with some customers reporting difficulty getting refunds or exchanges.The store's prices are generally competitive, with some customers reporting finding great deals on high-quality items. However, some customers have reported that the store's pricing can be inconsistent, with some items being overpriced compared to similar products elsewhere.In terms of innovativeness, the store has made efforts to stay ahead of the curve in terms of technology and customer experience. The store offers NFC mobile payments, debit card, and credit card payments, making it easy for customers to shop. The store also offers in-store shopping, curbside pickup, and shipping options, making it convenient for customers to shop online and pick up their items in-store.One major issue that has been reported by several customers is the lack of refunds or exchanges for certain items. While the store's return policy is clearly posted, some customers have reported being surprised by the strict policy and feeling frustrated when they were unable to return or exchange an item.Overall, this store is a great place to find unique gifts and items, but customers should be aware of the potential issues with customer service and the return policy.