The business has a very good reputation, with a high overall rating and excellent pricing. The quality of the apartments is also highly praised by residents, with many commenting on the modern finishes, private backyards, and smart home features. However, some residents have reported issues with management and communication, which has led to a lower quality rating. The innovativeness of the business is also notable, with many residents appreciating the unique features and amenities that set it apart from other apartment complexes. Overall, the business seems to be doing a great job of providing a high-quality living experience for its residents. However, it's worth noting that the business has had some issues with management and communication in the past, which has affected the overall quality of service. There have been some issues reported with communication and management, which can be frustrating for residents. Some residents have reported waiting for extended periods of time to receive responses to their maintenance requests, and others have reported being charged incorrect fees or having their accounts handled incorrectly. Additionally, some residents have reported that the business is more focused on making a profit than on providing a good living experience for its residents. This has led to some residents feeling nickel-and-dimed and overcharged for amenities and services. However, it's worth noting that the business has taken steps to address these issues and improve its communication and customer service.