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Yankee Candle

4.3

• (1 reviews)

2398 Grand Cypress Drive, Lutz, Florida 33559

16.88

2398 Grand Cypress Drive, Lutz, Florida 33559

16.88

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Overview

Retail chain specializing in a wide array of scented candles & related accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Quality

3.1

Innovativeness

4.5

Pricing

5.0

Overall

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.3

This location offers a wide range of scented candles and related accessories, making it a great place to find gifts or personal items. The store has a clean and welcoming atmosphere, and the staff is generally friendly and helpful. However, some customers have mentioned that the store can be overcrowded, and the selection of non-scented candles is limited and overpriced.Some customers have reported issues with the store's payment system, including overcharging for items and not applying discounts correctly. Additionally, there have been complaints about the store's return policy, which does not allow for returns. However, it's worth noting that these issues are not universal and may not be a problem for every customer.The store offers a variety of features, including NFC mobile payments, debit card and credit card payments, and wheelchair accessible parking and entrance. The store also offers planning services, such as quick visits, and onsite services, including in-store pickup.Despite some issues, the store has a strong reputation and is well-liked by many customers. The store's management is generally responsive to customer concerns, and the staff is willing to go the extra mile to help customers find what they're looking for.One notable issue that has been reported is the behavior of some staff members, particularly Corina and Igor, who have been accused of unprofessional behavior and speaking Spanish to each other in front of other employees. This has led to concerns about favoritism and a lack of respect for other employees.