Tampa Bay
Xfinity Store by Comcast
73.43
73.43
Overview
Save on high speed internet, mobile phone plans and cable TV services with Xfinity. Enjoy entertainment your way with great deals on Xfinity by Comcast.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Overall
Submit a review
This Xfinity store location has a wheelchair-accessible parking lot and entrance, making it convenient for customers with mobility issues. The store is open on weekdays from 10:00 to 18:00, and on weekends from 10:00 to 18:00 on Saturday and 12:00 to 17:00 on Sunday. Some customers have reported long wait times, with one person waiting over an hour to be helped, and another person being told they couldn't be helped even after making an appointment. Others have had issues with customer service, including being transferred to different representatives multiple times without resolving their issue.On the other hand, some customers have had positive experiences at this location. They have reported receiving quick and efficient service, with one customer being helped within 15 minutes and another customer being able to return their equipment quickly and easily. Several customers have also praised the staff for being friendly and helpful, with one customer specifically mentioning a representative named Joe who was "awesome" and helped them with their account.Some customers have also mentioned issues with the quality of the internet service, with one customer reporting that their connection was slow and unreliable, and another customer saying that their TV was not working properly after receiving a new modem.
Own this business?
Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS