Based on the provided information, it seems that this Xfinity store in Sarasota, FL has received mixed reviews from customers. Some customers have reported having good experiences with the store, citing helpful and friendly staff, efficient service, and excellent customer support. On the other hand, several customers have expressed frustration with the store, citing issues with customer service, reliability, and billing.One of the major issues that customers have reported is with the customer service, citing long wait times, unhelpful representatives, and a lack of follow-through on promises. Several customers have also reported issues with the store's reliability, citing frequent outages and dropped connections.In terms of pricing, some customers have reported that the store's prices are high and inflexible, with some customers citing a 100% increase in their internet bill over a short period of time. However, one customer reported that they were able to negotiate a reduction in their bill.In terms of innovativeness, the store seems to be doing okay, but there is room for improvement. Some customers have praised the store's willingness to try new things and offer innovative solutions, but others have reported that the store is stuck in its ways and not willing to adapt to changing customer needs.Overall, the store seems to be struggling with consistency and reliability, but has some bright spots in terms of customer support and pricing. With some improvements in these areas, the store could potentially improve its overall reputation and customer satisfaction.