Tampa Bay
Xecutive Pools, LLC
8.10
8.10
Overview
Certified Pool Company for Residential & Commerical Swimming Pool Renovation, Maintenance, and Repair in Tampa, FL. Free In-home estimation.
Features
Onsite services
Online estimates
Photos & videos
Submit a review
Quality
Innovativeness
Pricing
Overall
Submit a review
The business location at Building 13542, N Street, Floor orida Ave #215, Tampa City, offers a range of services, including residential and commercial swimming pool renovation, maintenance, and repair. The team at Xecutive Pools is certified and provides free in-home estimations. They have a variety of features, including onsite services and online estimates, making it convenient for customers to schedule appointments and receive quotes.The company has received mostly positive reviews, with many clients praising the professionalism, quality of work, and excellent communication from the team. Some reviewers have mentioned that the company is reliable, punctual, and courteous, with a focus on customer satisfaction. They have also praised the quality of the work, stating that the pools look amazing and are well-built.However, there are some negative reviews, with a few clients expressing dissatisfaction with the customer service, responsiveness, and punctuality. Some reviewers have reported issues with communication, with the owner or staff not returning calls or emails in a timely manner. Additionally, there are some complaints about the quality of work, with a few reviewers stating that the pool finishes were not smooth or that there were issues with the plastering.One reviewer reported a serious issue with the company's customer service, stating that the owner refused to return their calls and emails, despite multiple attempts. Another reviewer mentioned that the company's customer service was unprofessional and that they were left with a broken pool.Despite these negative reviews, the overall rating of the business location is still relatively high, indicating a good reputation and quality of service. However, it is essential to address the concerns of the negative reviewers and improve the customer service and communication to maintain a high level of satisfaction among clients.One of the notable issues that needs attention is the lack of responsiveness and punctuality, which has been reported by several reviewers. The company should work on improving their communication and response times to ensure that clients feel valued and informed throughout the process.In terms of pricing, the company seems to be competitive, with many reviewers praising the reasonable prices and value for the quality of work provided. However, it is essential to ensure that prices are transparent and that clients are aware of any additional costs or fees.Overall, the business location at Building 13542, N Street, Floor orida Ave #215, Tampa City, offers a range of services and has a good reputation among clients. However, there are areas for improvement, particularly in terms of customer service, communication, and responsiveness. By addressing these concerns and improving the overall experience, the company can maintain a high level of satisfaction among clients and continue to provide quality services.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL