The business is located in a convenient spot on Commerce Dr Drive in Venice City. The address is easy to find, and the unit is well-marked. The phone number and website are clearly displayed, making it simple to get in touch with the company.The description of the business suggests a focus on providing high-quality men's accessories that help individuals look their best. The products, including magnetic collar stays, polo stays, tie bars, and face masks, are designed to be stylish and functional.One of the notable features of this business is its commitment to accessibility. The parking lot and entrance are wheelchair accessible, making it a welcoming space for customers with disabilities.The working hours are limited, with the business operating only from Monday to Thursday. It's not clear why they don't have any weekend hours or evening hours, which might be a drawback for some customers.The business accepts debit cards and credit cards, making it easy for customers to make payments. However, there's no information about any promotions or discounts, which might make the prices seem a bit higher than usual.Unfortunately, there have been some issues with customer service. One customer reported that their item broke after a short period, and they didn't receive a response from the company. The owner did apologize and offered a replacement, but the customer felt that the follow-up was lacking.Another customer had a terrible experience with customer service, citing a mix-up with their order and a lack of accountability from the business. The owner's response was minimal, which didn't help to resolve the issue.Despite these issues, the business seems to be trying to innovate and improve its products. The owner responded to the first customer's review by offering a new and improved version of the product, which suggests a commitment to quality and customer satisfaction.Overall, this business has some positive qualities, such as its accessible location and variety of products. However, the customer service issues are a concern that needs to be addressed.