This business location is a medical service facility that provides urology services. It is located on Healthcare Wy Second Street in Venice City, with on-site parking and wheelchair accessibility features. The business has a co-brand with Wren, Francis, MD, and its working hours are from 8am to 5pm, Monday to Friday.
The reviews of this business location are mixed, with some clients expressing dissatisfaction with the quality of service, pricing, and treatment they received. Several reviewers mentioned that the staff was rude and unhelpful, and that the doctors were dismissive and uncaring. Some clients also reported long wait times and difficulties in scheduling appointments.
On the other hand, one client had a positive experience with Dr. Wren and his assistant, Erin, and praised their kindness and attentiveness.
One of the major issues with this business location is its tendency to miscommunicate with patients. Several reviewers mentioned that they were told they had cancelled their appointments when they had not, or that they had been put on hold for extended periods of time.
Another issue is the business's billing practices. One reviewer reported being charged for visits in the hospital when the doctor only poked his head in, and another reviewer was overcharged for a follow-up visit.
The lack of transparency in billing and communication with patients is a major concern, and it may be worth exploring other options for urology services. However, it's also worth noting that one client had a positive experience with Dr. Wren, so it's possible that the business is capable of providing good care with the right staff and management.