This smoke shop location at Building 9328, Little Rd Road, New Port Richey City is a popular destination for customers seeking a wide range of products. The staff is known for being helpful and friendly, with many customers praising their knowledge and expertise. Jay, a particular employee, has been praised for her exceptional customer service and ability to provide recommendations. The store's prices are competitive, with many customers appreciating the value they receive. The store is also known for its cleanliness and organization, making it a pleasant shopping experience. One customer had a negative experience due to a faulty product, but the issue was resolved when the customer returned to the store. However, it is worth noting that the store's policy on returns may be a point of contention for some customers. The store's accessibility features, including a wheelchair-accessible parking lot and entrance, make it inclusive for all customers. Overall, this location is a great choice for customers looking for a smoke shop with excellent customer service and competitive prices.