Tampa Bay
World of Floors Florida
12.82
12.82
Overview
Tranquil Touch Spa in Fort Wayne, IN is dedicated to healing & wellness through Aveda skin care & body treatments, massage, nail care, facials & more.
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This location has had mixed experiences from customers. On the one hand, some reviewers have praised the quality of the products and the installation, citing a great selection and competitive pricing. For example, one reviewer mentioned that the crew was "extremely courteous, punctual, and went above and beyond to complete the job."On the other hand, several reviewers have expressed dissatisfaction with the quality of the work, citing issues with installation, communication, and customer service. For example, one reviewer reported that the tile layer did not take proper precautions to prevent damage to baseboards and walls, and that the company was unwilling to take responsibility for the mistake.Some reviewers have also reported difficulties with communication and customer service, citing issues with returns, warranties, and resolving issues with their purchases. For example, one reviewer reported that the company offered to send someone to clean up the stained baseboards, but only after the customer had already spent a significant amount of time and money cleaning up the damage.The Innovativeness score is left blank as there is not enough information to determine the company's level of innovation.The biggest issue with this location is the inconsistent quality of the work and the difficulties with customer service. While some reviewers have had positive experiences, others have reported significant problems with their purchases, including issues with installation, communication, and resolving issues with their purchases.It's worth noting that some reviewers have mentioned that the company has changed ownership or format, which may have contributed to some of the issues reported by customers. However, this is not a clear-cut explanation for the problems that customers have experienced.In general, customers may want to approach this location with caution and carefully review their options before making a purchase. It's also worth doing your own research and reading multiple reviews before making a decision.
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