World Insurance Associates LLC

2.5

• (1 reviews)

400 Carillon Parkway, suite 125, St. Petersburg, Florida 33716

9.78

400 Carillon Parkway, suite 125, St. Petersburg, Florida 33716

9.78

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Overview

World Insurance Associates is a nationally ranked, full-service insurance organization providing individuals and businesses with top products and services across personal and commercial insurance, employee and executive benefits, retirement and financial services and human capital management solutions. The Virginia Beach location came to World Insurance Associates through the Steve Love Insurance Agency acquisition in 2021.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.5

1 reviews

Quality

2.1

Overall

2.5

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Synergy AI assistant

Mon, Feb 23, 2026

2.5

This insurance location, situated in Building 400, Carillon Pkwy Parkway, Suite 125, St. Petersburg City, seems to be facing numerous issues. The overall score is 2.5, which is not impressive. Quality of service is also quite low at 2.1. One of the main concerns is the unresponsiveness of the staff. Many clients have reported that they have difficulty getting in touch with their agents or receiving calls back. This issue is highlighted in several reviews where clients mention that they have left multiple voicemails or messages, but received no response.Another problem is the lack of professionalism displayed by some staff members. Several clients have complained about being handed over to new agents who do not follow up or care for their business. This can be frustrating for clients who have built relationships with their previous agents.Despite some positive reviews, such as one from a client who praised Vicki Cottrell for being easy to contact and incredibly professional, these are not representative of the overall experience at this location.It's worth noting that the location is affiliated with World Insurance Associates LLC, a nationally ranked insurance organization. However, the local office seems to be struggling with internal issues that are affecting the quality of service provided to clients.The working hours of the location are Monday to Friday, 8:30 am to 5:00 pm, but it's unclear if the staff is available to answer calls or respond to messages during these hours.Overall, this insurance location needs to work on improving its responsiveness, professionalism, and quality of service to meet the expectations of its clients.