This pet groomer has been consistently praised by clients for its high-quality services. Many reviewers have commented on the friendly and caring staff, particularly Ashley, who have a way with even the most nervous or difficult-to-handle pets. The business has a convenient location and operating hours, making it easy for pet owners to drop off and pick up their pets. While some reviewers have mentioned minor issues with communication, such as not receiving follow-up calls, these have been few and far between. The business has a strong reputation for providing a welcoming and non-intimidating environment for pets, which is evident in the many reviews that mention the absence of cages. Some reviewers have also noted the business's willingness to work with pets that have had negative experiences with groomers in the past. The only issue that stood out was one reviewer's experience with a groomer who had been overzealous with trimming, causing the pet to become stressed and develop sores. However, this incident was handled professionally by the business, and they took steps to address the issue and provide a resolution. Overall, this pet groomer seems to be a top choice for pet owners in the area, offering high-quality services, a welcoming environment, and a commitment to customer satisfaction.