The business is located at Building 6532, University Pkwy Parkway, Suite 140 in Sarasota City. It's a woman-owned pet grooming service with over 200 locations in the U.S. The staff is generally friendly and welcoming, with many customers praising the professionalism and kindness of the groomers. Some customers have reported long wait times, but many have been satisfied with the quality of service. Prices may be a bit higher than expected, but many customers feel it's worth it for the quality of care their pets receive. The business offers a variety of services, including dog full service grooming, dog bathing and blow dry, and dog nail trimming. However, there have been some issues with communication and clear pricing, with some customers feeling misled about the services they would receive. Overall, the business seems to be reliable, but could benefit from clearer communication and more transparent pricing. One major issue that has been reported by several customers is the inconsistency in pricing and service. Some customers have felt misled about the services they would receive, and others have been charged more than expected. This has led to some customers feeling frustrated and disappointed with their experience. Additionally, some customers have reported that their pets were not treated with the care and attention they expected, and in some cases, their pets were even injured. This highlights the need for clearer communication and more transparent pricing to avoid these issues.