Tampa Bay
Woodman's Plumbing LLC
10.91
10.91
Features
Credit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating
Onsite services
Gender-neutral restroom
Identifies as veteran-owned
Identifies as veteran-owned
Repair services
Online estimates
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Overall
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Pricing
Innovativeness
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The business has a good overall reputation with a 4.2-star rating. However, some issues arose in the quality of work, as evident from the negative reviews. On the other hand, the pricing is considered fair, and the business is known for its innovativeness. Despite this, the overall quality of work and responsiveness is a concern, as indicated by some clients' experiences.The business is known for its commitment to customer service, with most reviews praising the plumbers' professionalism, punctuality, and responsiveness. Chuck, the owner, is particularly mentioned for his exceptional expertise, honesty, and dedication to his work. However, some issues with the quality of work and responsiveness have been raised by a few clients, which highlights the need for improvement in these areas.The business offers a range of services, including water heater repair, drainage service, and construction and development. They also have a wheelchair-accessible entrance, restroom, and seating, making the location accessible to people with disabilities. The business is open 24/7, and they accept NFC mobile payments and credit cards. Overall, the business has its strengths, but it needs to focus on improving the quality of work and responsiveness to meet the expectations of its clients.One major issue that has been reported is the lack of follow-up and communication after the work is completed. Some clients have mentioned that they have had to chase the plumbers for repairs or have been left without water due to uncompleted work. This highlights the need for the business to improve its communication and follow-up processes to ensure that clients are satisfied with the work done.Another issue that has been raised is the use of a clamp to connect a copper pipe to a CPVC pipe, which is considered a safety hazard. This has led to one client experiencing a leak in their system, which highlights the need for the business to ensure that its plumbers are using safe and up-to-date practices.Despite these issues, the business has a good overall reputation, and most clients have praised the plumbers' professionalism and expertise. With some improvements in quality and responsiveness, the business can continue to provide excellent service to its clients.
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