Tampa Bay
Woodberry Woods Apartments
14.94
14.94
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Fitness center
Swimming pool
Basketball court
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The business is an apartment complex located at Building 808, Pineberry Dr Drive, Brandon City, with on-site parking and wheelchair accessibility. The property has a 24/7 maintenance team, led by Brian Lopez, who is highly praised for his professionalism, responsiveness, and dedication to resident satisfaction. The team includes Oscar, Ivan, and other staff members who have received excellent reviews for their service and quality of work. Residents have appreciated the prompt attention to maintenance issues, cleanliness, and the overall upkeep of the property.While the business has received generally positive reviews, there is one major issue that affects the overall rating: water shutdowns at random times without notification, leaving residents without access to basic amenities like showers and handwashing. This issue has been mentioned by multiple reviewers, highlighting the need for improved communication and coordination between management and residents.Despite this issue, the apartment complex has many strengths, including a dedicated and hardworking maintenance team, a safe and comfortable living environment, and a range of amenities like a basketball court, swimming pool, and fitness center. Residents have praised the staff, including Jerome, Nancy, and Kimberly, for their professionalism, courtesy, and helpfulness. The complex has a strong sense of community, with residents taking pride in their homes and actively contributing to the property's upkeep.To address the water shutdown issue and improve overall resident satisfaction, the business could consider implementing a more reliable and efficient system for communicating with residents about maintenance schedules and unexpected disruptions. Regular updates and notifications would help alleviate concerns and ensure that residents are prepared for any issues that may arise. By focusing on improved communication and addressing the water shutdown issue, the business can further enhance its overall rating and reputation.
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