Wood's Roofing has a reputation for providing excellent roofing services in the Lakeland, FL, area. They have a strong team of professionals who are dedicated to ensuring that their customers are satisfied with the work they do. The company offers a wide range of services, including roof repair, replacement, and installation. They also provide online estimates, making it easy for customers to get a quote without having to visit the office.The company has received positive reviews from many of its customers, who have praised their professionalism, punctuality, and attention to detail. One customer reported that the team was extremely knowledgeable and helpful in explaining the process and options for their roof repair. Another customer appreciated the team's promptness and efficiency in completing the job.However, there have been some issues with customer service, with one customer reporting that they were unable to reach the company for repair services after their initial installation. The customer also reported that the voicemail box was full, making it difficult to leave a message.Despite this issue, the company has a high rating from third-party sources, indicating a strong reputation in the community. The company's services are also priced competitively, with many customers reporting that they were able to get a good deal on their roofing needs.Overall, Wood's Roofing seems to be a reliable and trustworthy company that provides high-quality services to its customers. However, some customers may want to exercise caution when dealing with the company's customer service team.A notable issue is the inconsistent customer service, with some customers reporting difficulty in reaching the company or getting responses to their inquiries. This is a concern for customers who value prompt and responsive service.