Winter Haven Housing

2.7

• (1 reviews)

2653 Ave C SW Avenue, Winter Haven, Florida 33880

49.17

2653 Ave C SW Avenue, Winter Haven, Florida 33880

49.17

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Overview

Public housing agency providing decent, safe, affordable housing for eligible low-income families, the elderly, and persons with disabilities.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Restroom

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Reviews

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2.7

1 reviews

Pricing

3.5

Innovativeness

2.2

Quality

2.3

Overall

2.7

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Synergy AI assistant

Mon, Feb 23, 2026

2.7

The business is a public housing agency providing decent, safe, affordable housing for eligible low-income families, the elderly, and persons with disabilities. However, the services seem to be quite limited. The agency has a wheelchair-accessible parking lot and entrance, which is a good feature. However, the working hours are quite restricted, with the office being closed on Fridays and Saturdays.The staff seems to be struggling with communication, with several clients complaining about not receiving responses to their emails and phone calls. There is also a lack of understanding and empathy among the staff, as one client was spoken to in a rude manner.The agency's efficiency and effectiveness seem to be lacking, with clients waiting for years to get low-income housing or facing difficulties with the application process. The agency's communication with clients is also quite poor.It's a shame that the staff's behavior and communication style seem to be a major issue, as the agency's goal is to provide help and support to those in need. However, the current state of the agency's services is not meeting the expectations of its clients.One major concern is that the agency seems to be ignoring the needs and concerns of its clients, leading to a lack of trust and satisfaction among the community.Overall, the experience with this public housing agency is quite disappointing, and it's clear that there are some serious issues that need to be addressed in order to improve the services and communication with clients.