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Winter Haven Hospital

4.2

• (1 reviews)

200 Ave F NE Avenue, Winter Haven, Florida 33881

51.28

200 Ave F NE Avenue, Winter Haven, Florida 33881

51.28

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Overview

At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assistive hearing loop

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4.2

1 reviews

Overall

4.2

Quality

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

It was an average experience at Winter Haven Hospital. The medical staff was generally friendly and attentive, with some standout exceptions. However, there were some inconsistencies in the care provided. Some patients felt that they were not taken seriously, while others reported long wait times and inadequate communication.The hospital's facilities and equipment seemed to be in good condition, but some areas were not as clean as they could be. The parking lot was well-maintained, and wheelchair-accessible parking was available. However, some patients had difficulty navigating the hospital due to lack of clear signage.The hospital's online presence was impressive, with a user-friendly website and a mobile app for making appointments and checking test results. However, some patients had trouble accessing their medical records online.The hospital's policies and procedures seemed to be in place, but some patients felt that they were not followed consistently. For example, some patients were not offered pain medication or other necessary treatments in a timely manner. However, the hospital's staff was generally responsive to patient concerns and complaints.One issue that stood out was the long wait times in the emergency department. Some patients reported waiting for hours to be seen by a doctor, which was frustrating and uncomfortable. Additionally, some patients felt that the staff was not adequately prepared to handle the volume of patients in the ER.Overall, Winter Haven Hospital has some strengths, but it also has areas for improvement. With a focus on communication, consistency, and patient-centered care, the hospital could provide a better experience for its patients.