This business has a lot to improve on. Starting with the quality of work, which is subpar. Multiple customers have reported being overcharged and receiving terrible service. The prices are also extremely high for the poor work being done. The business has no innovativeness, sticking to the same old methods that are clearly not working. The customer service is non-existent, with the owner Josh being unprofessional and unwilling to refund customers. The business needs a complete overhaul to even consider being competitive. A wheelchair accessible parking lot is a plus, but it's not enough to save this business from its numerous issues. The owner's refusal to refund customers and his lack of customer service skills are major red flags. It's clear that this business is more interested in taking customers' money than providing actual value. The long working hours on weekdays might be a plus, but it's not enough to make up for the numerous complaints.