The business appears to be well-established and has a good reputation, with a rating of 5.0 on third-party ratings. The owner, Stacey, seems to be actively involved in responding to customer feedback and comments. The business offers a wide range of services, including custom screen printing, embroidery, and promotional items.
The location is wheelchair accessible, which is a plus for customers with mobility issues. The business also identifies as women-owned, which may be a factor for customers who prefer to support female-led businesses.
The prices seem to be competitive, with some customers mentioning that Windy City Apparel beats the prices of their previous vendors. The quality of the products and services is also highly praised, with many customers mentioning that they have been impressed by the attention to detail and the timeliness of the orders.
One potential issue that could be improved upon is the lack of a Saturday and Sunday schedule, which may make it difficult for customers who need to place orders or pick up products during these days.
Overall, Windy City Apparel seems to be a reliable and customer-focused business that offers a wide range of services and products. However, there may be some limitations to the business's hours of operation that could be improved upon.