The experience of living in Windsor Highwoods Preserve Apartments is mixed. On one hand, the community has a great location, with many amenities such as a swimming pool, fitness center, and business center. The maintenance team, particularly Jose, is professional and knowledgeable, and goes above and beyond to fix issues. The community is also pet-friendly, with a dog park and on-site parking.On the other hand, there are some issues with cleanliness and maintenance. Some residents have reported finding mold and cockroaches in their apartments, and there have been problems with trash not being properly taken out. The leasing staff has also been criticized for being unresponsive and unhelpful at times.Overall, the community has a lot of potential, but it needs to address its cleanliness and maintenance issues to live up to its full potential. With a better maintenance team and more effective communication with residents, Windsor Highwoods Preserve Apartments could be a great place to live. However, until these issues are addressed, it's hard to recommend it to others.It's also worth noting that the community has undergone some changes since its previous management company, which may have contributed to some of the issues. The new management company has made some efforts to improve the community, such as renovating the pool and clubhouse, but more needs to be done to address the problems that exist.