Our experience at Windsor Clearwater Apartments was a mixed bag. The property is located in a convenient area and the amenities are modern and well-maintained. However, the staff's customer service can be hit or miss, with some residents experiencing unhelpful and unprofessional interactions. We also noticed that the community has some noise issues, with thin walls and floors that can be quite loud.Despite these issues, we were impressed with the attention to detail and care taken by the maintenance team, particularly Aldo, who was quick to respond to and fix any issues that arose. The leasing team, including Sara, was also helpful and responsive in addressing our questions and concerns.One of the major issues we encountered was with the management team, who seemed to be poorly equipped to handle the needs of the community. There were numerous complaints about poor communication, unresponsive staff, and a lack of attention to maintenance and repairs.We also had some issues with the amenities, including the pool, which was often dirty and poorly maintained. The dog park was also in disrepair and not well-maintained. Additionally, the mail room was a major problem, with packages often going missing or being left unattended.Overall, while Windsor Clearwater Apartments has some nice amenities and a convenient location, it falls short in several key areas, including customer service, maintenance, and management. We would caution potential residents to be aware of these issues and to carefully consider whether this community is the right fit for their needs.Note: The main issue at Windsor Clearwater Apartments is the inconsistent customer service and lack of attention to maintenance and repairs, which can be a major problem for residents.