The business has a generally positive reputation, with an average score of 4.5. The quality of the business is also above average, with a score of 4.2. However, some areas may need improvement, such as the innovativeness, which scores 4.3. The business seems to be doing well in terms of pricing, with a score of 4.8. The business seems to have some issues with maintaining cleanliness, as one of the clients experienced a ceiling leak and reported it multiple times. There were also issues with the front door not working for a week, which led to a sense of insecurity. The business has a reputation for being inconsistent in maintaining its facilities. Additionally, some clients have reported being treated rudely by staff after signing the lease. However, the business also has many positive qualities, such as its welcoming and friendly staff, including Monika and Kelly, who were praised for their helpfulness and professionalism. The business also has a variety of amenities, such as a rooftop pool and a gym, which are well-maintained and convenient for residents. The location of the business is also a major advantage, being close to downtown St. Pete and having a Publix across the street. Overall, while the business has some issues that need to be addressed, it also has many positive qualities that make it a good choice for some people.