This apartment complex, Wilmington Apartments, has a diverse range of features and amenities that make it a comfortable and convenient place to live. The LGBTQ+ friendly environment and transgender safe space create a welcoming atmosphere for all residents. On-site parking, swimming pool, and in-unit washer/dryer are just a few of the many amenities available. The complex is also wheelchair accessible, making it easily navigable for those with disabilities.The staff is friendly and responsive, with maintenance requests often being completed quickly and efficiently. However, there have been some issues with the office staff's professionalism and customer service, with some residents experiencing rudeness and unhelpfulness.The pricing is reasonable, with some residents feeling that it is a good value for the amenities and services provided. However, others have expressed frustration with the cost of certain amenities, such as the on-site laundry facilities.While the complex has made efforts to be innovative and provide a safe and welcoming environment, there have been some issues with maintenance and repairs. Some residents have experienced problems with their apartments, such as broken appliances and leaks, which have not been addressed promptly.One major issue that stands out is the lack of transparency and communication from the management team. Some residents have expressed frustration with the way they have been treated and the lack of communication about issues and repairs. This lack of transparency has led to a sense of mistrust and frustration among some residents.Overall, Wilmington Apartments has the potential to be a great place to live, but it falls short in certain areas. With some improvements to the office staff's customer service and communication, as well as more attention to maintenance and repairs, this complex could be a great option for those looking for a convenient and affordable place to live.