This business location has a solid reputation, with a general rating of 4.1 from third-party sources. The staff, particularly Ken Willet, are known for being straight-forward and knowledgeable about sprinkler systems. Many customers have had positive experiences with the company, praising their professionalism, efficiency, and honesty. The staff is also known for being responsive, with some customers receiving prompt attention, even on short notice.On the other hand, there have been some issues with follow-through and communication. A few customers have reported difficulty getting in touch with the company or having their concerns addressed in a timely manner. However, these issues appear to be relatively rare.One notable aspect of the business is its partnership with Willett Pumps & Sprinklers, which may contribute to its reputation for quality work. The location is also wheelchair accessible, which is a positive feature for customers with mobility needs.Overall, this business location seems to be a reliable choice for those in need of sprinkler system services, with a strong emphasis on quality and customer satisfaction. However, there may be occasional communication issues that can be frustrating for customers.