This wig shop has received mostly positive reviews from customers. Many people have praised the helpful and knowledgeable staff, particularly Abby, who has over 35 years of experience in the wig industry. Customers have appreciated her patience and willingness to spend time with them to find the perfect wig. The shop has a wide selection of wigs, and customers have been happy with the prices, which are comparable to online stores. Some customers have also appreciated the shop's ability to help with insurance claims and the wig's maintenance.However, there have been some negative reviews. One customer felt rushed and not listened to, while another customer was put off by the strong smell of cigarette smoke in the shop. Another customer felt that the staff was not welcoming and was quite rude. Despite these issues, the shop has maintained a high overall rating, indicating that most customers have had a positive experience.It's worth noting that some customers have appreciated the shop's personalized service and willingness to help with any questions or concerns. One customer even appreciated the shop's ability to record the style and color of wigs they liked for future reference. However, the shop's hours of operation may be a bit limited, with some days having restricted hours or being closed altogether.Overall, Wigs by Abby seems to be a reliable and helpful shop for customers looking for high-quality wigs. While there may be some minor issues, the shop's strengths in terms of service and selection make it a good choice for those in need of a wig.