The business has a wheelchair accessible parking lot and entrance, which is a plus for families with mobility issues. The center is open from 6:30 AM to 6:00 PM, Monday through Friday, which provides a convenient schedule for working parents. The staff has a good relationship with some families, as shown by a 5-star review that praises their responsiveness, reliability, quality, professionalism, and value. However, there are concerns about the treatment of children, with one review mentioning that workers would send children home with soiled diapers and the owner being "terribly rude and inconsiderate". Another review also mentions a change in the pastor's behavior, which might indicate some underlying issues within the organization. Despite these concerns, the business has a solid reputation, with several reviews praising the staff's caring and professional attitude, and some mentioning their child's significant improvement in skills and behavior after attending the center.