Tampa Bay
Wic Department
59.06
59.06
Overview
Community Health Planning and Statistics
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Submit a review
Community Health Planning and Statistics is a local organization serving the community of Lake Wales City. The location is easily accessible, with a wheelchair-accessible parking lot and entrance, making it convenient for those with mobility issues.However, the quality of service seems to be inconsistent. Several reviewers have reported negative experiences with the staff, citing rudeness, condescension, and a lack of empathy. It appears that some staff members may not be adequately trained in providing customer service, leading to frustrating interactions with clients.On the other hand, the organization seems to excel in terms of pricing, as it offers its services at no cost to those who qualify. Additionally, some reviewers have praised the organization's innovativeness in providing helpful and supportive services to pregnant women and mothers.The cleanliness and maintenance of the location are also areas of concern, with some reviewers describing the facility as "dirty" and stating that the waiting area is small. It's worth noting that some reviewers have reported long wait times, which may contribute to the perceived disorganization.One glaring issue that has been consistently reported by multiple reviewers is the lack of professionalism and courtesy displayed by some staff members. This has resulted in feelings of frustration, anger, and hurt among clients. It's essential for the organization to address this issue and provide training to its staff on customer service and communication.Overall, while Community Health Planning and Statistics has some strengths, its weaknesses in terms of quality and professionalism are significant concerns. With improvements in these areas, the organization could better serve its clients and build trust within the community.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS