This location is a reliable personal injury attorney firm, committed to serving clients in Tampa City. The staff is known to be welcoming, and the firm's commitment to sound legal advice has earned it a good reputation. With a strong team of lawyers, including Jason Melton, who is dedicated to his clients, the firm excels in providing support for personal injury cases. The staff's responsiveness, quality of work, and professionalism have been praised by many clients.
However, there have been instances where the firm's communication has been a letdown, and some clients have reported not receiving follow-up calls after providing their information. The staff has apologized for these experiences and encouraged clients to contact them directly if they feel there's a way to make it right.
Despite these issues, Whittel & Melton is generally well-regarded for its ability to handle personal injury cases effectively and provide strong representation for clients. It's worth noting that the firm has also been praised for its LGBTQ+-friendly and veteran-owned status, adding to its reputation as a caring and inclusive business.
One issue that stands out is the occasional poor communication from the staff, which can leave clients feeling frustrated and uncertain about the status of their cases. This can be addressed by the firm by ensuring that all clients receive timely and clear updates on their cases, and by having a clear process in place for following up with clients who have not heard back.