This location is a great option for those seeking life insurance and health insurance services. The agency's owner, Ted Whelan, is a knowledgeable and patient broker who takes the time to understand his clients' needs. He is a veteran himself and is proud to serve the LGBTQ+ community and transgender individuals.The office is wheelchair accessible, making it easy for all clients to access the services. Ted is known for his exceptional customer service and goes above and beyond to ensure his clients are satisfied. He explains complex insurance options in a clear and concise manner, making it easy for clients to understand their choices.Ted's experience with Medicare plans is impressive, and he takes the time to explain the changes and options to his clients. He is thorough in his research and ensures that his clients receive the best plan for their needs. His professionalism and responsiveness make him a pleasure to work with.The agency's commitment to being veteran-owned and LGBTQ+ friendly is admirable. The office's welcoming environment makes clients feel at ease, and Ted's dedication to his work is evident in the exceptional service he provides.One thing to note is that the agency's hours of operation are limited to Monday through Friday, with no weekend hours. This may be a challenge for clients who need to visit the office during the week. However, Ted's availability by phone and email makes it easy for clients to reach him outside of business hours.Overall, Whelan Insurance Group, LLC is a reliable and trustworthy agency that provides top-notch life insurance and health insurance services.