This business location has mixed reviews, with some customers experiencing great service and others facing issues. The overall rating of 4.1 suggests that the location is decent but not exceptional. Quality of service is a concern, as some customers have reported problems with their rentals, including a lack of availability and issues with vehicle condition. However, the pricing is competitive, with some customers noting that it is a good value for the services provided. The innovativeness of the location is also a strength, with customers appreciating the accessibility features such as wheelchair-accessible parking and entrance.One major issue that has been reported is the reliability of the location, with some customers experiencing last-minute cancellations and difficulties with refunds. This has led to some customers feeling frustrated and disappointed with the service they received.The location has a wide range of services, including car and van rentals, transportation for people with disabilities, and used car sales. The staff is generally helpful and accommodating, with some customers noting that they go above and beyond to assist with customer needs. However, the quality of the vehicles can be a concern, with some customers reporting issues with cleanliness and maintenance.Overall, this business location has potential, but it needs to work on improving its reliability and quality of service to meet customer expectations.