Tampa Bay
Westgate Resort
63.22
63.22
Overview
Get ready to make some waves at River Country Water Park! Nothing beats a water-soaked day of uncontrollable laughter and endless family fun at the best water park in Lake Wales. From exhilarating water slides and winding lazy rivers to kid-friendly attractions and delicious drinks. Promising an epic aquatic adventure.
Features
Identifies as veteran-owned
Free Wi-Fi
Free Wi-Fi
Pool
Spa
Free parking
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Overall
Pricing
Quality
Innovativeness
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The hotel, located at Building 7700, Westgate Blvd Boulevard in Kissimmee City, offers a unique experience for its guests. The overall quality of the hotel is decent, but it falls short in some areas. The quality of the hotel's amenities and services is 3.1 out of 5, indicating that some guests may have had issues with cleanliness, maintenance, or staff behavior. On the other hand, the pricing of the hotel is very competitive, with a score of 5.0 out of 5. This suggests that guests feel that the hotel offers good value for the price they pay. The innovativeness of the hotel's amenities and services is 4.5 out of 5, indicating that the hotel offers a wide range of activities and services, but some guests may feel that they are not particularly innovative or unique.Some guests have reported issues with cleanliness, maintenance, and staff behavior, which may have impacted their overall experience. For example, some guests have reported finding cockroaches in their rooms, while others have complained about the lack of cleanliness in the common areas. Additionally, some guests have reported issues with staff behavior, such as being pushy or aggressive during sales presentations.However, many guests have also reported having a great experience at the hotel. They have praised the hotel's amenities, such as the water park, pool, and spa, and have reported that the staff is friendly and helpful. Some guests have also appreciated the hotel's location, which is close to Disney World and other popular attractions.One major issue that some guests have reported is the timeshare sales pitches, which can be aggressive and pushy. Some guests have reported feeling pressured to buy a timeshare or attend a presentation, which can be frustrating and stressful.Overall, the hotel offers a decent experience for its guests, but it falls short in some areas. The quality of the hotel's amenities and services could be improved, and the timeshare sales pitches could be more transparent and respectful. However, the hotel's pricing is very competitive, and the innovativeness of its amenities and services is high.To improve the experience for its guests, the hotel could consider investing in regular maintenance and upkeep, as well as providing better training for its staff. Additionally, the hotel could consider being more transparent and respectful during timeshare sales pitches, and offering more options for guests who are not interested in purchasing a timeshare. By making these changes, the hotel could improve its overall quality and become a more desirable destination for its guests.
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