The Westcoast Neurology St Pete is located at Building 6449, 38th Ave N Street, Suite B3, in St. Petersburg City. The office is easily accessible by car with a wheelchair accessible parking lot, entrance, and restroom. However, several patients have reported difficulty getting through to the office on the phone, with many calls going to voicemail or being placed on hold for extended periods.
Several patients have expressed satisfaction with Dr. Patel's bedside manner and treatment, citing him as a wonderful doctor. However, multiple patients have reported being unhappy with their treatment, citing issues such as rude and unprofessional staff, long wait times, and a lack of concern for their well-being.
One patient reported being prescribed medication that had severe side effects, including anxiety and seizures, while another patient had their medication changed multiple times without being informed of the changes. A third patient reported being left with no help during a seizure episode, as the doctor was unavailable.
Several patients have reported difficulty in getting their records from the office, with one patient stating that it took over a week and a half to prescribe a new medication. The office has also been criticized for charging patients for services they did not receive, including a no-show fee for an appointment that the patient did not schedule.
Overall, while some patients have reported positive experiences, many have reported significant issues with the quality of care and customer service provided by the Westcoast Neurology St Pete.