The overall experience at this hotel is decent, with some positive aspects and notable drawbacks. The cleanliness of the rooms is generally satisfactory, with guests appreciating the amenities and staff friendliness. However, the hotel's maintenance and upkeep seem to be inconsistent, with issues like mold, roaches, and poor ventilation reported by some guests. The hotel's prices are relatively high, which might be a concern for budget-conscious travelers. On the other hand, the hotel's interior design and layout are innovative and visually appealing, with a unique blend of modern and Zen-inspired elements.Guests have reported mixed experiences with the hotel's staff, with some employees being friendly and helpful, while others were less so. The hotel's location is convenient, with nearby restaurants, shopping, and attractions within walking distance. However, some guests have mentioned that the hotel's exterior and parking area could use improvement.One notable issue that has been reported by multiple guests is the presence of pests, such as roaches and bed bugs, in some rooms. This has led to a sense of unease and discomfort among guests, and it's essential for the hotel to address this issue promptly. Overall, while this hotel has some positive aspects, it falls short in terms of consistency, maintenance, and attention to detail.Guests have also mentioned issues with the hotel's policies, such as the lack of a free breakfast option and the additional fees for services. Some guests have reported feeling misled by the hotel's advertising, which they felt did not accurately represent the services and amenities available.Despite these issues, some guests have had positive experiences at this hotel, praising its cleanliness, staff friendliness, and convenient location. However, it's essential for the hotel to address the concerns mentioned above to improve the overall experience for its guests.