West Village Pool, Spa & Home Svcs. offers a range of services, including painting, rescreening, and pressure washing in the West Villages and surrounding areas. The company has a strong focus on pool cleaning and maintenance. Despite its reputation, the business has received mixed reviews from clients.While some customers have reported excellent service and quality work, others have experienced issues with the quality of work and professionalism of the staff. In one instance, a client reported that their pool was not being properly cleaned and maintained, and that the staff was not responsive to their concerns. The client had to contact the office multiple times to resolve the issue, and even had to replace the filter cartridge themselves due to a lack of communication and follow-through from the company.However, there are also reports of excellent service and quality work. One client praised the company for working extra hard to fix their problem and providing exceptional value for the price. The company's staff has been described as helpful and professional.It's worth noting that the company's office has been criticized for its lack of accountability and customer service. One client reported feeling dismissed and unvalued after expressing their concerns about the quality of work and lack of communication. The company's response to complaints has been criticized for being unhelpful and unresponsive.Overall, the business has a 3.7-star rating and offers a range of services. However, clients should be aware of the potential issues with quality and professionalism. One area for improvement is the company's customer service and accountability. The office has been criticized for being unresponsive and dismissive of customer concerns.