Tampa Bay
West Shore Pharmacy
6.20
6.20
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
Small business
Identifies as women-owned
Identifies as women-owned
Curbside pickup
In-store shopping
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Overall
Quality
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This pharmacy has a decent overall rating, but the quality of service is a major concern. Several customers have reported rude and unfriendly staff, which is a major red flag. Some customers have also mentioned that the store has inconsistent hours, which can be frustrating for those who need to pick up prescriptions.The store's hours are not clearly posted, and the owners have cited COVID-19 as a reason for limited hours, but it has been over two years since the pandemic. This lack of transparency can lead to confusion and frustration for customers.On the positive side, some customers have mentioned that the store has a nice selection of gifts and groceries, and the pharmacists are knowledgeable and professional.However, the store's pricing is also a major issue. Some customers have reported that the store charges higher prices for prescriptions than other pharmacies, which can be a major drawback for those on a budget.The store's innovativeness is also not well-represented. While some customers have mentioned that the store delivers prescriptions, this is not a unique feature, and the store does not appear to offer any other innovative services or products.Overall, this pharmacy has some major issues that need to be addressed in order to improve the customer experience.
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