The business has received a moderate overall score, but it seems that quality has been a major issue for some clients. Wheelchair accessible parking lot is a convenient feature for visitors. West Shore Appraisal Co appears to be a well-established company, with years of experience in real estate appraisal services. Some clients have praised the company's professionalism, responsiveness, and value for money. However, there have been instances of incompetent appraisal services, with some clients feeling that their properties were undervalued or inaccurately assessed. One client felt that the appraiser refused to consider evidence of upgrades and repairs, which may indicate a lack of attention to detail. Another client reported difficulty in getting in touch with the company, with unprofessional secretaries and lack of communication. It's essential for clients to verify the appraiser's qualifications and experience before engaging their services. The company's handling of complaints and disputes also seems to be a concern, with some clients feeling that their issues were not taken seriously. The lack of consistency in appraisals, with some clients receiving inaccurate or incomplete assessments, is a significant issue that needs to be addressed. It's crucial for the company to take steps to improve the quality of their services and address the concerns raised by clients. There seems to be a lack of transparency in the appraisal process, which may lead to mistrust among clients. The company's website and online presence are not immediately accessible, which may make it difficult for clients to find information or contact them. The use of unqualified or inexperienced appraisers may compromise the accuracy and reliability of the appraisals. The company's response to complaints and disputes needs to be improved to maintain a positive reputation and build trust with clients. One major issue is the lack of attention to detail, which has led to inaccurate or incomplete appraisals in the past.