Tampa Bay
West Manatee Health Center
34.66
34.66
Overview
MCR Health is a leading healthcare provider to citizens in the Tampa Bay region and surrounding areas.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Offers free or low-cost care based on individual circumstances
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Overall
Pricing
Quality
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The business has some noticeable issues with patient satisfaction. The waiting time is a significant problem, with many patients complaining about having to wait for long periods, sometimes exceeding two hours. This suggests that the business is not well-managed, and patients are not being treated with the respect and care they deserve. The staff's attitude and behavior are also a concern, with some patients reporting being treated rudely or dismissively by front desk staff and nurses. While there are some positive comments about individual staff members, such as Marilyn and Danielle, they are not enough to outweigh the negative experiences. The business also seems to struggle with communication, with patients reporting difficulty getting appointments, being left on hold, or not being able to reach the office by phone. Some patients also express concerns about the quality of care, with one patient reporting being misdiagnosed and another experiencing a miscarriage after being sent home with false reassurances. Overall, while the business has some strengths, such as a clean and beautiful office, it falls short in many areas, particularly with patient satisfaction and quality of care.
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