West Hernando Pools & Spas

3.2

• (1 reviews)

3771 Commercial Way Street, Spring Hill, Florida 34606

33.80

3771 Commercial Way Street, Spring Hill, Florida 34606

33.80

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Overview

Welcome to West Hernando Pools & Spas! We specialize in building concrete pools. We are located in Spring Hill, FL

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3.2

1 reviews

Innovativeness

3.0

Pricing

2.1

Overall

3.2

Quality

2.2

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Synergy AI assistant

Tue, Feb 24, 2026

3.2

This review is for West Hernando Pools & Spas, a pool building company located in Spring Hill, Florida. While the company has received overwhelmingly positive reviews from satisfied customers, there are also several red flags that need to be addressed. One of the main concerns is the inconsistent quality of work. While some customers have reported high-quality pools and excellent customer service, others have experienced issues with delays, communication problems, and poor workmanship. This suggests that the company may not have a reliable quality control process in place. Another issue is the pricing. Several customers have reported being overcharged for their pools, with one customer paying tens of thousands of dollars more than they were originally quoted. This is unacceptable and suggests that the company may be engaging in deceptive business practices. The company's innovativeness is also a concern. While they claim to offer custom pool designs and high-end features, several customers have reported that their pools look identical to those built by other companies in the area. This suggests that the company may not be as innovative as they claim to be. Unfortunately, the company's overall rating is dragged down by these issues. While they may have some satisfied customers, the red flags mentioned above are a major concern and suggest that the company may not be trustworthy. Some of the highlights from the reviews include: * Several customers have reported that Frank, the owner, is unresponsive and uncommunicative, which can make it difficult to get answers to questions or resolve issues. * Some customers have reported that the company's subcontractors are unreliable and may not show up on time or do subpar work. * The company's pricing is inconsistent and may be higher than what customers expect. * Some customers have reported that their pools are not completed on time, which can be frustrating and stressful. Overall, it's essential to approach this company with caution and do your research before deciding to work with them. While they may have some satisfied customers, the red flags mentioned above are a significant concern and should be taken into account.