West Florida Insurance in Sarasota is a highly-rated insurance agency that offers a wide range of services. With a rating of 4.8, it's clear that the agency has built a strong reputation for providing excellent customer service. The office is wheelchair accessible, making it easy for everyone to get the help they need.The staff at West Florida Insurance is knowledgeable and professional, with many reviewers praising Melissa and her team for their expertise and responsiveness. From auto insurance to health insurance, the agency has the expertise to help with all of your insurance needs.One reviewer even mentioned that Melissa went above and beyond to ensure they had flood insurance, even though they weren't in a flood zone. This level of dedication and attention to detail is impressive and speaks to the agency's commitment to its clients.While there were some issues with customer service in the past, the majority of reviewers have had a positive experience with West Florida Insurance. The agency's working hours are convenient, with extended hours on weekdays and availability by appointment.Overall, West Florida Insurance is a reliable and trustworthy agency that can help with all of your insurance needs. Just be aware that the office may be closed on some weekdays, so it's a good idea to call ahead to confirm.The only issue that stood out in the reviews was the occasional problem with customer service. However, this issue was not widespread and was mostly limited to one reviewer who had a negative experience with Brian, who was described as condescending and having a comprehension issue. However, this seems to be an isolated incident and the majority of reviewers had a positive experience with the staff.