Tampa Bay
West Coast Endoscopy Center
14.73
14.73
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
Quality
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The business is located at Building 616, E St Street, Clearwater City, and offers medical services, including hospitals and medical clinics. The center provides endoscopy services, with a team of professional staff and doctors who are well-trained and skilled. While the overall experience is generally positive, some clients have mentioned that the staff can be unfriendly and unhelpful at times. Additionally, there have been issues with billing and payment, which has caused frustration for some patients. One client mentioned that they had to pay upfront for the procedure, only to find out later that their insurance had already covered it. Another client reported that they were charged $8,000 for an out-of-network anesthesia partner, which was not expected. However, most clients have reported having a positive experience, with friendly and caring staff, efficient service, and clean facilities. The center has made efforts to improve its services, with a focus on patient comfort and satisfaction. Despite some minor issues, the center's commitment to quality and patient care has earned it a solid reputation in the community.The major issue that affects some patients is the billing and payment system, as some clients mentioned that the staff can be unhelpful and that the center does not always communicate clearly about insurance coverage and payment expectations. Note: The overall rating is 4.2 out of 5, which is a relatively high rating, indicating that the majority of clients have had a positive experience. However, the quality rating is lower (3.8 out of 5), which may indicate some inconsistencies in the quality of care or services provided.
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